All sales are final
Every Voyou piece, tees, hoodies and future drops, is made to order just for you. That means no overstock, no markdowns and no waste, and it’s why we don’t accept returns or exchanges for change of mind or sizing. Please check the size chart on each product page before you order.
Damaged, misprinted or wrong item?
If your order arrives damaged, misprinted, or isn’t what you ordered, that’s on us and we’ll replace it free. Email office@voyouinternational.com within 14 days of delivery and include:
- Your order number
- Photos of the item (and the packaging, if it was damaged in transit)
- A short description of the problem
Once we review it, we’ll send a free replacement. You won’t pay to send back a damaged, misprinted or incorrect item.
Lost, stolen or damaged in transit
Add Package Protection ($2.50) at checkout and we’ll send a free replacement if your package is lost, stolen or damaged in transit.
Orders without Package Protection can’t be replaced once tracking shows the package as delivered.
If your tracking hasn’t updated for 15 or more business days, contact us at office@voyouinternational.com and we’ll look into it.
We review every claim individually, and repeat claims may be declined.
Order changes and cancellations
Email office@voyouinternational.com within 12 hours of ordering and we’ll do our best. Once an order is processing, it can’t be changed or canceled.
International orders
Customs fees and import taxes on international orders are the customer’s responsibility and aren’t refundable.
Questions?
Reach us at office@voyouinternational.com or on Instagram at @voyouinternational_.
